SHIPPING INFORMATION
Welcome to the PETJOY BOUTIQUE LLC website (hereinafter referred to as “we” or “the company”). Here, we provide information regarding the delivery terms for our store design services. These terms apply to all digital products and services purchased through our website. Please read the following information carefully before making a purchase.
- Nature of Service
PETJOY BOUTIQUE LLC primarily provides digital store design solutions. These services do not involve the shipment of physical goods, so you do not need to worry about traditional shipping processes. - Delivery Method
Digital Delivery: After purchase, all design files and related materials will be sent to the email address you provided. You can also download these files from your customer account on our website.
Processing Time: Generally, the delivery of design services will be completed within 5-10 business days after order confirmation. The specific time may vary depending on the complexity of the project. - Order Confirmation
After you place an order, we will send a confirmation email to ensure that your purchase has been successfully completed. Please keep your contact information updated so that we can communicate with you promptly. - Customer Responsibility
After receiving the design files, please ensure their secure storage. We are not responsible for the customer’s downloading and saving of the files. If you lose the design files, please contact us promptly to discuss remedial solutions, but a corresponding fee may apply. - Refund Policy
If you are not satisfied with our design services, please refer to our refund policy. You can request a refund within 30 days of purchase. Please refer to our website for specific conditions and procedures. - Customer Service
If you have any questions during or after the purchase process, please feel to contact our customer service team. We are dedicated to providing you with excellent service.
Email: bradley@petjoyboutique.com
Phone: (409) 946-4824
Official Website: Visit our website for more information.
Thank you for choosing PETJOY BOUTIQUE LLC! We look forward to providing you with high-quality store design services!